Candle Care

Your refillable marble candle is designed for infinite enjoyment. To optimize the candle burning experience, we recommend the following candle care guidelines:


  • Upon first use, burn the candle for at least two hours, or until the entire surface has turned to liquid wax. It’s important to wait for the entire surface of the candle to liquefy before extinguishing it. 

  • Trim wick to 0.4cm before each lighting. This is essential for an even and clean burn. In order to avoid the formation of smoke and soot, please trim the wicks regularly with a maximum height of 0.4 cm.

  • Burn your candle for no more than 3-4 hours at a time.

  • Always keep candles in sight when in use.  Never burn a candle on or near anything that can catch fire such as furniture, drapes, books, paper, flammable materials, etc.

  • Never leave a burning candle unattended. 

  • Always burn candles in a well-ventilated room & choose an area away from drafts, open air vents or ceiling fans. This will help avoid rapid burning and prevent flame flare-ups.

  • Candle, container and/or wax are hot when in use.

  • Always burn candle on a stable, heat resistant surface. This can help prevent heat damage to underlying surfaces and prevent glass containers from breaking.

  • Keep out of reach of children and pets.

  • Keep wax pool free from wick and other debris at all times.

  • Extinguish a candle if it repeatedly smokes, flickers, or the flame becomes too high. The candle isn’t burning properly. Cool, align and trim the wick, then check for drafts before relighting.

  • Never burn a candle all the way down. Extinguish flame if it comes too close to the container.

  • Extinguish candle carefully, allow it to cool completely before touching or moving. 

  • Always read and follow the manufacturer’s use and safety instructions carefully.

For more Candle Safety Rules please visit the NCA’s Candle Safety Page at:

Please contact us by email with any questions or concerns about your candle. 

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