OUR COMMITMENT TO PRIVACY
If our information practices change, we will post an updated version of the Policy on the GILDED Website (“Website”). You can tell if the Policy has changed by checking the “Last Updated” date that appears below and that will be the date on which the new Policy becomes effective. You may exercise your choices about how we collect and use your information consistent with this Policy at any time. If you have any questions about our Policy, please contact us as described in the section below entitled, "How do I contact you?"
This Policy Was Last Updated July 26, 2019.
WHAT KIND OF PERSONAL INFORMATION DOES GILDED COLLECT?
In addition, if you use different devices (such as your home computer, laptop, mobile device, personal digital assistant and/or smartphone) to access our Website, we may be able to associate you with each of your devices. For example, our sites may allow you to access your favorite items or shopping cart via an email link that is unique to your account. By clicking on the link, you will be automatically signed into your account in order for you to continue your shopping experience where you left off. If you choose to click the email link on a new device, we may be able to associate your current device with your account information.
HOW DOES GILDED USE MY PERSONAL INFORMATION?
From time to time we might establish a business relationship with other persons or entities whom we believe trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. These are known as our Select Partners. In such cases we might rent, exchange, share and/or cross-reference information, including contact information about you that will enable such persons or entities to contact you regarding products and services that may be of interest to you.
We may use your personal information in the following ways:
- To process and fulfill your order, including sending you emails to confirm your order status and shipment;
- To communicate with you and to send you information by email, postal mail, telephone, text message, or other means about our products, services, contests, and promotions, unless you direct us not to contact you with promotional communications;
- To administer and fulfill our contests and other promotions;
- To help us learn more about your shopping preferences;
- To help us address problems with and improve our site design, products and services;
- To enhance your shopping experience through our Website or mail;
- To analyze trends, usage, activities and statistics;
- Link or combine with information we get from others to help understand your needs and provide you with better service;
- To protect the security or integrity of our Website and our business; and/or
- To contact you if necessary.
We are based in the United States and the information we collect is governed by U.S. law. By accessing or using our websites or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.
DOES GILDED SHARE MY PERSONAL INFORMATION?
We may share your personal information in the following ways:
- We may share your information with third parties including our agents, service providers, and consultants as needed for them to provide business-related services to us. Such third parties may manage our customer information and perform services on our behalf, such as website hosting, payment processing, order fulfillment, fraud monitoring, identity verification, processing credit card payments, email or mail delivery and administration, promotion fulfillment, surveys or data analysis, generation of lists of new potential customers, etc. We or our partners may also combine your information with publicly available information and information that we receive from or cross-reference with partners. Note that, at present, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- We may share your information or combine your information with publicly available information when we team up with other promotional partners to jointly offer or provide products, services, contests, or promotions to our customers, or otherwise to enhance and personalize your shopping experience.
- We may work with third-party companies that use their tracking technologies (including cookies and pixel tags) on our Website in order to provide tailored advertisements on our behalf and on behalf of other advertisers across the Internet. These companies may collect information about your activity on our site and your interaction with our advertising and other communications, may use this information to determine which ads you see on third-party websites and applications, and may also be used to track your activity across multiple devices. For more information about this practice and to understand your options including how to opt out of receiving these tailored advertisements, please visit https://www.aboutads.info. Note that even if you opt-out, these tracking technologies may still collect data and you will still see ads, but they will not be targeted based upon the information collected through these tracking technologies.
- We may share your information to comply with laws or regulations or in response to a valid subpoena, order, or government request, or to protect your rights, the rights of GILDED and others.
In the event of a sale or merger of GILDED, our customers' personal information and other information we have collected as described in this Policy may be among the transferred business assets.
HOW DO I OPT OUT OF RECEIVING PROMOTIONAL COMMUNICATIONS?
GILDED wants to communicate with you only if you want to hear from us. If you prefer not to receive promotional information, such as information about special offers and sales events, those instructions are set forth below. All email we send to you includes an “unsubscribe” link at the bottom of each email. If you no longer wish to receive emails from GILDED, please click the unsubscribe link included in the footer of all our emails; this will take you to an online form where you will be given a menu of choices regarding our communications and for opting out of receiving further communications, including emails, from us.
Should you no longer wish to receive mail from us, you can go to the GILDED Website, scroll to the bottom of the page, and click on “Contact Us” or write an email to firstname.lastname@example.org.
If you ask us to remove your name and address from all or certain promotional lists, we will maintain your name on a “do not contact” list so that we can honor your request. Please specify if you would like to be removed from receiving (1) direct mail and/or (2) promotional emails. For example, if you simply tell us not to send mailed promotions, we will continue to send you emails.
It may take up to 10 days to process your email request and 12-24 weeks to process your postal mail request, during which period you may continue to receive communications from GILDED. If you change your mind, you can start receiving promotional communications from us again by contacting GILDED Customer Service. Also, please note that if we have variations of your contact information (for example, more than one spelling or record of your name, address, or more than one email address, etc.) that you will need to ask us to remove each such variation in order to be completely removed from our promotional lists. Also, note that even if you opt out of receiving promotional communications, we may continue to send you non-promotional emails, such as those about your account or orders you have placed. Please note that when you make an online purchase from us, we will continue to confirm your order status and shipment by email, even if you have previously unsubscribed. We may also need to contact you via telephone, email or postal mail with questions or information regarding your order.
CALIFORNIA PRIVACY RIGHTS
California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. Under the law, a business must either provide this information or permit California residents to opt in to, or opt out of, this type of sharing. We permit California residents to opt out of having their information shared with third parties for direct marketing purposes. Please contact us as set forth above in order to:
- Opt out;
- See what data we have collected about you, if any;
- Change or correct any data we have about you;
- Request that we delete data we have about you; or
- Relate any concerns you may have about our use of your data.
CALIFORNIA DO NOT TRACK DISCLOSURE
“Do Not Track” (“DNT”) is a preference you can set in your web browser to let the sites you visit know that you do not want them collecting information about you. Our sites do not currently respond to “Do Not Track” settings. For further details regarding DNT, visit donottrack.us.
HOW DOES GILDED PROTECT CHILDREN’S PRIVACY?
GILDED is concerned about the privacy and safety of children when they use the Internet. We will never knowingly request or collect personal information online from anyone under the age of 16 without prior verifiable parental consent. Our Website is a general audience site and is not targeted to or intended for use by children. If you are a parent and believe we may have inadvertently collected such information from your child, please notify us immediately by sending an email to email@example.com.
WHAT ABOUT LINKS TO OTHER WEBSITES?
HOW DOES GILDED USE ONLINE ADVERTISING?
We may use third-party advertising companies to place GILDED ads on third party sites that link back to our Website. Please note that these companies may use information about your visit to our Website in order to provide advertisements about goods and services that may be of interest to you. In the course of serving advertisements on third party sites that link to our Website, these companies may place or recognize a unique cookie on your browser. If you would like more information about this practice and to know your choices about not having this information used by these companies, please visit https://networkadvertising.org/optout_nonppii.asp.
You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it. If you set your browser not to accept cookies, you will need to contact firstname.lastname@example.org in order to place your order.
HOW DOES GILDED USE PIXEL TAGS?
We use "pixel tags" (also called "web beacons" or "clear gifs"), which are tiny graphic images, on our Website and in our emails. Pixel tags help us analyze our customers' online behavior and measure the effectiveness of our marketing programs. We work with service providers that help us track, collect, and analyze this information.
Pixel tags may be used to collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take on our Website. This information may include your computer's Internet protocol (IP) address, your browser type, your operating system, date and time information, and other technical information about your computer. We may also track certain information about the identity of the website you visited immediately before coming to our site.
Pixel tags and cookies in our emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from us. We may combine this information with other information we collect about you and use it for various purposes such as improving our Website and your online experience, understanding which areas and features of our sites are popular, counting visits, understanding campaign effectiveness, tailoring our communications with you, determining whether an email has been opened and links within the email have been clicked and for other internal business purposes, etc.
HOW DO I KNOW MY PERSONAL INFORMATION IS SECURE?
We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. When you enter your personal information on our Website, we use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us. To make sure you are accessing a secure server before you submit personal financial information, depending on your browser, you will see either a closed lock (Microsoft Internet Explorer, Chrome, Safari, AOL, Netscape Communicator) or a solid key (Netscape Navigator) in the browser window. To double-check for security, look at the URL or location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https."
We urge you to keep any password that you establish with us in a safe place and not to divulge it to anyone. Also remember to log off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place.
HOW CAN I UPDATE MY ACCOUNT INFORMATION?
You may update, correct or delete your online account information at any time by logging into your account and navigating to the "My Account" page or by contacting us. You can also contact us if you wish to deactivate your online account or to request that we delete your personal information, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
HOW DO I CONTACT YOU?
1345 Seaboard Industrial Blvd NW, Atlanta, GA 30318